Technical Product Specialist Road (f/m/d)

As Regional Product Support we focus on maximize machine up-time together with our dealers. You are responsible to deliver technical information and solutions for technical related issues on PAV (HML), SCR, COS, COA, GRD and SSL products. Primary secure a good quality on reported technical issues and market understanding on product quality issues.
Main tasks and responsibilities
  • Evaluate and resolve technical issues for all functional areas (like hydraulics, electrics/electronics & power train) for selected road products
  • Drive a high quality of technical issues reported in our case handling system
  • Support to Product Maintenance to build and drive product quality cases
  • Coordinate and join visits to customers with specific application and/or technical quality issues
  • Drive monthly meetings with selected dealers to share status on ongoing quality issues and understand their market impact

Your profile:
  • A completed, at least 3-year apprenticeship and a higher-quality professional training for example Master industrial areas (IHK-Meister)
  • Good knowledge in all technical functions and on related products (e.g. hydraulics, electrical and electronic systems)
  • General technical knowledge of road construction equipment
  • Good communication and presentations skills in English, verbally and written
  • High flexible and the ability to work structured in demanding and pressurized situations
  • Strong customer support mindset and collaboration skills to drive solutions
  • Commitment to strong customer understanding and relations
  • Good knowledge on local road machine applications, market and dealer situations

Acerca de nosotros

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.

With Volvo Construction Equipment, one of the world’s leading providers of products and services to the construction industry under the brands Volvo, SDLG and Terex Trucks, you will be part of a global and diverse team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.

Queremos conocerte

Proceso de postulación

Postular

Se enviará un correo electrónico de confirmación tan pronto como envíes tu postulación. Después de esto, aún podrás actualizar tu perfil personal.

Entrevista

Si eres seleccionado para una entrevista, te contactaremos para darte mayor información sobre los siguientes pasos del proceso: segunda entrevista, evaluaciones y referencias.

Selección

Todos los candidatos serán notificados cuando se seleccione un candidato final para el puesto de trabajo. Puedes elegir que mantengamos tu currículum en nuestra base de datos y activemos un agente de búsqueda que busque otros trabajos que coincidan con tu perfil.

Inducción

Cuando comiences en tu nuevo puesto de trabajo, recibirás una inducción para ayudarte a formar parte del equipo y comenzar a trabajar con tus tareas de la mejor manera posible.

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